Monthly Archives: December 2018

Tackle workplace stress using advanced biometrics

By |2018-12-07T09:31:04+01:00December 7th, 2018|employee engagement, Employee experience|

Workplace stress – using biometrics to understand stress and build resilience Last month the health secretary intimated that the NHS would struggle to cope with demand over the next 10 years and that the health of the nation would depend on individuals and organisations. Whatever your political standpoint, it is clear that the health

Brain activity in customer research

By |2018-12-03T16:51:47+01:00December 3rd, 2018|Customer experience research|

How monitoring brain activity can help us better understand customer and employee experience In this final post in our series about the different methodologies for investigating customer and employee experience (read our full academic paper), we’re going to look at some of the ways of actually scanning the human brain and visualising the activity